- To request a payoff quote, please call Customer Care at 1-800-848-9136. You can get the information you need to order a payoff quote through our Voice Response Unit (VRU) or by speaking directly with one of our Customer Care professionals.
- If you've received a payoff quote and would like to pay off your loan, please send a cashier's check or certified funds and a copy of your payoff quote to:
Attn: Dept. PP-7456
3415 Vision Drive
Columbus, OH 43219-6009
If you'd like to wire payoff funds, use the instructions provided on the payoff quote