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By Phone

  
  Customer Service Department   1-800-336-6675  
 
  Hearing Impaired   1-800-524-9765  
 
  Overseas Customers   212-935-9935  
 
 

By Mail

  
  Area   Address  
  Retail Payments   Chase Auto Finance
P.O. Box 78067
Phoenix, AZ 85062-8067
 
 
  Overnight Auto Retail/Loan Payments   Chase Auto Finance
1820 E. Sky Harbor Circle S.
Phoenix, AZ 85034
 
 
  Auto Retail/Loan Payoffs Regular Mail   Chase Auto Finance
P.O. Box 901065
Fort Worth, TX 76101-2065
Attention: Payoff Department
 
 
  Auto Retail/Loan Payoffs Overnight Mail   Chase Auto Finance
14800 Frye Rd
1st Fl TX 1-1300
Fort Worth, TX 76155
Attention: Retail Payoff
 
 
  Exception Processing   Chase Auto Finance
PO Box 901076
TX 1-0056
Fort Worth, TX 76155-2732
Attention: Customer Account Research
 
 
  Principal Payments   Chase Auto Finance
P.O. Box 901077
FT Worth, TX 76101-2077
Attention: Principal Payments
 
 
  Customer Account Research   Chase Auto Finance
P.O. Box 901076 TX 1-0056
Fort Worth, TX 76101-2076
Attn: Customer Account Research
 
 
  Insurance Endorsements   Chase Auto Finance
P.O. Box 901077
Fort Worth, TX 76101-2077
Attention: Endorsement Department
 
 
  FCRA Opt Out   Chase Privacy Preference
PO Box 260185
Boton Rouge, LA 70826-0185
 
 
  Paymatics® Applications   Chase Auto Finance
P.O. Box 9160
Garden City, NY 11530-9160
Attn: Paymatics®
 
 
  Short Payoffs Final Payments   Chase Auto Finance
P.O. Box 78067
Phoenix, AZ 85062-8067
 
 
 

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